240 Richmond Street, London, Ontario | Phone: 519-850-4721 | Fax: (519) 850-1816

COVID-19: Our Commitment to the Community’s Health & Safety

We are closely monitoring the evolving COVID-19 situation, specifically, guidance & updates from the Government of Canada, Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). With this information, we are developing & implementing thoughtful plans & actions at our clinic to provide a safe & healthy environment. With the unknown surrounding this virus, we understand the concerns of our patients.  

If you are interested in following the latest COVID-19 updates, you can do so on the:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html 
https://www.ontario.ca/page/2019-novel-coronavirus 

A few of the proactive actions we are taking:

  • Requiring team members to take preventive measures to help stop the spread of the virus, including but not limited too: washing hands often with soap & water for at least 20 seconds, avoiding contact with others who are sick, & staying home if sick.
  • Communicating with patients to ensure we reschedule an appointment if they have:
    • a fever, cough and/or difficulty breathing
    • traveled to or had close contact with someone who has traveled to high risk countries
    • tested positive for or been exposed to someone with COVID-19 
  • Focused cleaning on high-touch areas between appointments.
  • Temporary removal of all magazines & children’s toys from our patient rooms.
  • Limiting unnecessary touching.

Our Ask of You:

If you have an upcoming appointment scheduled & have:

  • a fever, cough and/or difficulty breathing
  • traveled to or had close contact with someone who has traveled to high risk countries
  • tested positive for or been exposed to someone with COVID-19

Please contact the clinic to reschedule your appointment and follow the self-isolation guidelines outlined by the Government of Canada. 

For up to date information on travel advisories: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html 

If you have any questions about an appointment, please feel free to contact the clinic:

office@customorthoticsoflondon.com
(519) 850-4721

 

 

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